26 of 46 people found this review helpful
We would lost without Kristen!
Kristen is 100% customer focused, cheerful and always willing to help you find the best travel options. She has great follow up and always is armed with a “how can I help” attitude. Kristen has gone above and beyond every time a traveler has been severely delayed or stranded.
Travel is always hassle but it is nice to know you have someone you can count on dealing with these crazy airports.
By
melissa
from
Iselin, NJ
Traveled to
Lugano ~ Switzerland ~ Europe
I would recommend this agent to my family and friends
Kristen Rafferty responded:
Thanks for the kind words Melissa, it truly is a joy to work with you and your team on a daily basis!
Was this review helpful to you?
YES | NO
26 of 47 people found this review helpful
A dream VIP hassle-free vacation get-away!
Kristen is immensely helpful by informing me of every alternative I have to consider when booking a trip. She has taken care of every single detail from airfare reservations to hotel accommodations, car rentals and transfers.
Kristen is honest and upfront every step of the way and I know that I'm getting the best possible service in the business when I'm dealing with her.
By
Amy M.
from
Fords, NJ
Traveled to
Punta Cana ~ Dominican Republic ~ Caribbean
I would recommend this agent to my family and friends
Kristen Rafferty responded:
Thank you Amy, it was a pleasure booking your girls weekend get away to Punta Cana and I look forward to booking another trip for you soon!
Was this review helpful to you?
YES | NO
31 of 57 people found this review helpful
Kristen is FABULOUS, for regular trips it is really easy to work with Kristen via email, and when there are issues when you are mid-trip she is very available by phone
By
Anne Marie
from
New Jersey
Traveled to
Denver ~ Colorado ~ USA
I would recommend this agent to my family and friends
Kristen Rafferty responded:
Thank you Anne Marie, I enjoy working with you and everyone at Helsinn!
Was this review helpful to you?
YES | NO
28 of 52 people found this review helpful
I have worked closely with Kristen on multiple occasions where business travel was necessary. She has always been nothing but professional, pleasant and helpful. She has provided excellent assistance to me when my travel plans have gone awry even working after hours and on weekends. She has assisted with all means of transportation and lodging. I would highly recommend Kristen to anyone looking for friendly, valuable travel assistance.
By
BK
from
Grand Rapids, MI
Traveled to
USA
I would recommend this agent to my family and friends
Kristen Rafferty responded:
Thank you Brandin, it is always a pleasure working with you and I enjoy the challenge of finding a way to get you home during some pretty intense storms!
Was this review helpful to you?
YES | NO
28 of 52 people found this review helpful
The best organized trip of our lives.
Kristen was very professional and extremely helpful in scheduling our trip to Florida. We would definitely use her services again and again.
Dianna Lundrigan
By
Di
from
Hamilton, NY
Traveled to
Tampa ~ Florida ~ USA
I would recommend this agent to my family and friends
Kristen Rafferty responded:
Thank you Di, I am so pleased to hear that you had a great trip to Florida and I look forward to helping you plan your next vacation!
Was this review helpful to you?
YES | NO