Karen was absolutely amazing to work with! I reached out to her with an idea for a trip, my budget, and dates and she was able to put together the perfect package for myself and the friend I was traveling with. She asked just a few questions about our interests and planned perfect excursions for us. When we were looking at flights, hotels, and tours on our own it was very overwhleming and much more costly. Karen was able to highight the best cities to see and the best sites to see in those cities. She was always very responsive throughout the booking process and even while we were away. We had some flight issues upon departure and she was on the phone after we emailed her at 10:30 pm trying to make sure we had the best flight and still had the seats we wanted. When things changed on the trip because of weather she was there to help us find other options and made sure we got a refund for the tour we were unable to go on. She definitely made some last minute changes less stressful!
Marcella
Philadelphia, Pa
Nancy has been helping us with our sandals trips since our 2nd. We had a different travel agent for our honeymoon and it was not great. Nancy however has been excellent to work with and has always given honest and helpful opinions on the different resorts. Most recently we went to Sandals Grande St Lucian for a 6th trip. She had been telling me she really thought that we would enjoy this resort but I kept choosing others. Well Nancy definitely know us as this was by far our favorite of them all.
That is Nancy strength is that once she knows her clients she can really tell which resorts are a fit for them. I would not go to any other travel agent except Nancy and especially if it is for a sandals resort.
Andrew
Townsend
I cannot thank you enough for helping me plan this amazing trip for my special birthday. From Chiang Mai and its ancient city to the Elephant Nature Park and the amazing Angkor Wat temples this was a trip of a lifetime. The hotels were more then I expected and Swain Destinations was the perfect choice for this trip. Thank you again for all your help and for finding the right company to meet all of needs and wants.
Barbara and Stuart
NJ