Kristen is extremely helpful and responds very quickly to my travel requests.
Our employees send their travel requests to me and I send them to Kristen who makes the arrangements. She sends me various itinerary options to choose from and tells me what would cost less. I couldn't be happier working with such a professional and knowledgeable agent. On a scale from 1 -5, I definitely give her an a 5+.
Miriam
New York, NY
She was a valued partner in all aspects of travel planning for our 28 day trip to New Zealand and Tahiti. She presents suggestions and options with insights gained from her personal experience and from reports from her prior customers. She is prompt and thorough in her research on suggestions we made to her based on input from friends of ours who had been there previously. She tailors physical activities (treks, kayaking, biking, glacier climbs) to requested exertion levels. She suggested a few upgrades in accommodations that proved to be well worth the added cost as she was able to obtain room rates below those I was able to find by going direct. I have done most of our travel planning without the assistance of an agent. I found the assistance Karen was able to provide as clearly value-added.
George
Lemoyne, PA
As an infrequent traveler, my husband and I had many concerns about our first time traveling to Europe ten years ago. We had so many places we wanted to see and were totally beside ourselves over the logistics of getting from place to place. Planes and trains, tickets to special venues, what to pack, how long to stay in specific locations, what to see and how to get around. Roseann's attention to detail and collection of professionals, took all the worry out of our trip and made our first experience in Europe remarkable! We have since returned many times and would never think of planning our trips with anyone other than Roseann.
Helen B
NY